We are confident that you will see the value we can add to your business in 1 month, so unlike other services we do not need to lock you into an annual contract.

We do offer a discount on annual subscriptions, but as standard our plans run on a monthly basis. You can upgrade, downgrade or cancel your monthly subscription at any time. Upgrades take place immediately and downgrade occur at the end of your monthly billing cycle.

We will continue to pursue a takedown while there is legal justification for the content to be removed. Any resubmissions of a listing counts as a single removal from your subscription.

Because of this we find industry success rates are irrelevant to our approach.

If you need more than 500 removals per month then we can tailor a plan to your needs.

We often find customers joining IP Moat from managed services have been presented with inflated numbers from their previous provider. This is caused by irrelevant listings being counted towards the number of infringements. They therefore can require a lower plan than they originally anticipate.

Contact us at hello@ipmoat.ai or book a call to discuss your needs.

All of our plans include an unlimited* number of images that can be used to enforce your copyright ownership.

We are also beta testing the IP Moat Copyright Vault. This allows you to upload, store, and verify your creative works - all in one place.

The Vault will be included in all plans. Find out more about the IP Moat Copyright Vault.
*Subject to fair use policy

No! Unlike other solutions, there are no extra charges for monitoring additional products.

All of our plans include an unlimited* number of products, so you can protect your whole catalogue.

*Subject to fair use policy

Unlike other solutions, there are no extra charges for adding additional trademarks and other IP.

All of our plans include an unlimited* number of intellectual property.

*Subject to fair use policy

When we submit takedown requests we act on behalf of the business that owns the IP. The account information held in IP Moat needs to match this IP owner information. Therefore a separate IP Moat account (and subscription) is needed for each company which owns Intellectual Property.

You can access multiple accounts using a single login with our Enterprise plan which our team can set up for you.

If you require multiple accounts you can contact us at hello@ipmoat.ai and we can discuss your needs.

No paid intellectual property (such as a trademark or patent) is required in order to remove counterfeit listings.

• If your products are an expression of art (e.g. a decoration, jewellery, etc), then your designs will be covered under copyright law.
• If your products are functional (e.g. anything that is not an expression of art), then we can still protect your listing photography under copyright law.

Yes! You can enter any registration numbers into the IP section of your dashboard.

Design registrations and design patents are accepted as evidence on all major marketplaces.

Yes! You can enter any trademarks on the IP section of your dashboard.

IP Moat monitors online marketplaces for any misuse of your trademarks.

Trademarks are accepted as evidence on all major marketplaces.

Yes! You can enter any patents/utility patents into the IP section of your dashboard.

Patents are accepted as evidence on most major marketplaces. eBay, TikTok and Shein currently require a court order to be in place before they will remove counterfeit listings. In some cases counterfeit listings will use an element from your photography. In this case we can fall back to copyright law to have the listings removed.

We understand that while on the Essentials plan, you might want to change the marketplaces that you monitor. You can update your selected marketplaces from the plan selection screen. Alternatively you can get in contact with our team at hello@ipmoat.ai and they will be more than happy to swap them around for you. All we ask is that you allow IP Moat to monitor a marketplace for at least a month before you ask to swap.

If you find yourself in a position where you need more cover and would like to add further marketplace protection to your plan, just drop us an email at hello@ipmoat.ai and our team can add further protection to your subscription. You can do this at any time during the month. Additional charges are charged pro rata.

Our Essential plan uses eBay as the base marketplace. Each additional marketplace is charged at $35 a month.

IP Moat has no contract to tie you into a monthly subscription, therefore you can change your plan into order to suit you and your level of infringement. If an ongoing Premium subscription is difficult each month then we recommend starting with a Premium plan to remove up to 200 listings from all supported marketplaces, then dropping down to the Essential plan to target and monitor key marketplaces where your own sales are focused.

If you need to chat about how to target marketplaces effectively then get in contact with our team at hello@ipmoat.ai, who will be happy to chat tactical marketplace removals.

IP Moat offers a one time free audit on the products you choose to enter into the 'products' section of your dashboard. Once the audit is complete, you will be sent the results. If you have concerns about counterfeits of additional products, you can add unlimited products to any of our plans. Our team are here to help if you need support in how to best tackle any additional threats.

You can reach us at hello@ipmoat.ai or on our live chat.