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Remove fakes on BigCommerce Fast

Reporting impersonation websites hosted by BigCommerce

IP Moat helps monitor for and remove counterfeit listings from websites including BigCommerce. We work with all levels of hosting infrastructure to takedown individual listings or entire sites impersonating your brand or infringing your intellectual property.

the platform

About BigCommerce

BigCommerce Inc. is a NASDAQ-listed ecommerce platform that provides software as a service services to retailers. The company's platform includes online store creation, search engine optimisation, hosting, and marketing and security from small to Enterprise sized businesses.

BigCommerce Infringements

What to do if you find a fake BigCommerce store?

Fake BigCommerce stores can damage your brand, mislead customers, and sell counterfeit products using copied branding and stolen content. If you discover an infringing store, the first step is to collect evidence including screenshots, URLs, product listings, and trademark misuse before submitting enforcement requests to BigCommerce and related providers.

In practice, removing counterfeit stores is rarely a simple one-step process. Fake operators often use multiple services including domain registrars, hosting providers, CDN infrastructure, payment processors, and advertising platforms to stay online and quickly relaunch after removal.

IP Moat helps brands detect and disrupt counterfeit storefronts through continuous monitoring and multi-layered enforcement workflows. Our system identifies impersonation websites, counterfeit listings, unauthorised resellers, and trademark abuse, then helps escalate enforcement across platforms such as Shopify, hosting providers, registrars, DNS/CDN services, and search engines to reduce visibility and accelerate takedowns.

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BigCommerce DMCA report

Filing DMCA requests on BigCommerce

Like all major website hosting platforms BigCommerce accepts Digital Millennium Copyright Act (DMCA) submissions.

IP Moat makes filing DMCA requests, as well as patent and trademark infringement easy.

Listing takedowns

Reporting infringing BigCommerce websites

IP Moat provides businesses with effective intellectual property protection on BigCommerce, helping brands identify and remove listings or storefronts that infringe on trademarks, copyrights, and other protected rights.

Through advanced monitoring technology, we proactively detect counterfeit products, unauthorised sellers, copied content, and misleading use of your brand across BigCommerce-powered websites. Our team understands BigCommerce’s intellectual property enforcement procedures and prepares detailed, evidence-based infringement reports designed to support fast and efficient takedown action.

By handling the reporting and removal process on your behalf, IP Moat helps protect your brand reputation, reduce revenue loss from counterfeit activity, and maintain customer trust across the online marketplace.

IP moat - Dashboard, remove fake listings online
Find BigCommerce listings

Stop Fake BigCommerce stores

Sign up for a free scan of your brand today and see how easy it is to start defending against counterfeit products, copied images and trademarks on ecommerce sites, marketplace and social commerce sites.

BigCommerce scams

Are BigCommerce sites a scam?

No, BigCommerce sites are not inherently scam sites, but it’s important to be cautious since the platform allows sellers to host their own websites and sell their products. Many leading ecommerce sites are hosted on BigCommerce but not all BigCommercesites are legitimate. Some sites may engage in tactics such as selling counterfeit or fake goods, providing misleading descriptions, or accepting payments while not delivering the purchased items.

Frequently asked questions

BigCommerce site Takedown FAQ

Yes, all major website builder including BigCommerce accept takedown requests based on trademarks.

Yes, BigCommerce and other website platforms around the globe accept takedown requests based on copyright. This covers your listing photography.

Check out the Copyright Vault for securing your photography and evidence gathering for takedowns.

The jurisdiction for removing listings is based on the country the item is sold to. For example if you are based in the USA and have a US trademark then items from other countries should not ship to the US and therefore BigCommerce should remove the listing on your request. If you want to discuss this in more detail then get in touch.

YES! You have come to the right place.
IP Moat makes finding and removing counterfeit and infringing listings simple.
Find out how easy it is using IP Moat by trying a FREE marketplace audit.